Due to the nature of our products, we do not offer refunds, and returns or exchanges are not permitted. It is your responsibility to thoroughly review all relevant details and inquire about any concerns before making a purchase.

Please be aware that all items in our shop are instant digital downloads, and no physical products will be shipped to you. It is essential to provide an accurate email address that can receive mail when making a purchase. DIGITALJOURNALSTUDIO LLC cannot be held responsible for any issues arising from incorrect email addresses, resulting in non-delivery of digital downloads.

Your digital download links will be sent to your email and become immediately accessible after purchase. If you anticipate needing future access to your digital files, we recommend reaching out to us at hello@cozyjournalstudio.com